Contact Info & Apps
Do I need a 2024 ID Card?
You should receive an ID card for 2024 medical coverage if you enroll in either the $500, $2,000, or $3,500 Deductible option.
Contact your medical carrier directly if you need a replacement. (Note: Some carriers provide ID cards electronically via their website and/or app.)
Health
Medical
Aetna
- Aetna Website
- Teladoc Aetna Website
- Main Phone: 1-800-296-9045
- Telemedicine: 1-855-835-2362
- Nurseline: 1-800-556-1555
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
- Group Number: 868605
- Network:
- Select: Aetna Premier Care (only available in certain areas)
- Broad: Aetna Choice POS II (offered in non-Premier network areas)
Blue Cross and Blue Shield of Illinois (BCBS)
- BCBS of Illinois Website
- MDLive Website
- Main Phone: 1-877-238-5948
- Telemedicine: 1-800-770-4622
- Nurseline: 1-800-299-0274
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
- Group Number: See your member ID card
- Network: Broad—Blue Card PPO or Blues Alternate Networks (depending on location)
Cigna
- Cigna Website
- Cigna Telemedicine Website (locate the “Talk to a doctor or nurse 24/7” callout and click “Connect Now”)
- Main Phone: 1-855-881-7925
- Telemedicine: 1-888-726-3171
- Nurseline: 1-800-986-9949
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
- Group Number: 3341199 or 2500546
- Network:
- Select: Cigna LocalPlus (only available in certain areas)
- Broad: Open Access Plus (offered in non-LocalPlus network areas)
Kaiser Permanente (California Only)
- Kaiser Permanente Website
- Kaiser Permanente Telemedicine Website or check with physician
- Main Phone: 1-800-464-4000
- Telemedicine: 1-800-464-4000 or check with physician
- Nurseline: 1-866-454-8855 in northern CA; in other areas, contact Kaiser Permanente at 1-800-464-4000
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
- Group Number:
- Northern California: 608105
- Southern California: 236674
Prescription Drug
CVS Caremark
- CVS Caremark Website or CVS Caremark Website for MDLZ
- Phone: 1-888-771-7267
- Mobile App: APPLE APP STORE | GOOLE PLAY STORE
- Group Number: 0741 or 1559
PrudentRx Copay Program
- Phone: 1-800-578-4403
Rx Savings Solutions (RxSS)
Specialty Medical Solutions
Vida Health
Progyny
Hinge Health
If you need a replacement or temporary ID card, contact the carrier directly either through their website, phone number, or mobile app.
Money
HSA
Fidelity Investments® services the HSA and can be reached at:
- NetBenefits Website
- Phone: 1-866-612-4582 | 1-800-544-3716 (HSA-specific) | 1-833-811-7432 (Cardholder services)
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
Health Care FSA
Fidelity Investments®
- NetBenefits Website
- Phone: 1-866-612-4582 | 1-833-299-5089 (FSA-specific) | 1-833-811-7432 (Cardholder services)
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
401(k) Savings Plan
Mondelēz International Retirement and Savings Plan Center
- NetBenefits Website
- Phone: 1-866-612-4582
- Planning & Advice Center: 1-866-612-4582
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
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BUSINESS TRAVEL ACCIDENT (BTA) INSURANCE
Chubb Group of Companies (Business Travel Accident Insurance)
- Chubb Website
- Phone: 1-800-336-0627
- Mobile App: N/A
If you need a replacement HSA or Health Care FSA debit card, contact Fidelity directly either through their website or phone number.
More
Employee Assistance Program (EAP)
Magellan Healthcare
- Magellan Healthcare Website
- Phone: 1-800-327-4581
- Mobile App (LifeMart Discount Center): APPLE APP STORE | GOOGLE PLAY STORE
Fidelity Health (Commuter Benefit Program)
Fidelity HealthSM (Commuter Benefit Program)
- Fidelity NetBenefits Website
- Phone: 1-866-612-4582
- Phone (NetBenefits CommuterCard Services): 1-833-299-5089
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE