Contact Info & Apps
Do I need an ID Card?
You should receive an ID card for medical coverage if you enroll in either the $750, $2,250, or $3,500 Deductible option.
Contact your medical carrier directly if you need a replacement. (Note: Some carriers provide ID cards electronically via their website and/or app.)
Health
Medical
Aetna
- Aetna Website
- Teladoc Website
- Main Phone: 1-866-831-0051
- Telemedicine: 1-855-835-2362
- Nurseline: 1-800-556-1555
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
- Group Number: 868605
- Network:
- Select: Aetna Premier Care (only available in certain areas)
- Broad: Aetna Choice POS II (offered in non-Premier network areas)
Blue Cross and Blue Shield of Illinois (BCBS)
- BCBS of IIllinois Website
- MD Live Website
- Main Phone: 1-877-238-5948
- Telemedicine: 1-800-770-4622
- Nurseline: 1-800-299-0274
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
- Group Number: See your member ID card
- Network: Broad—Blue Card PPO or Blues Alternate Networks (depending on location)
Cigna
- Cigna Website
- Cigna Telemedicine Website
- Main Phone: 1-800-244-6224
- Telemedicine: 1-888-726-3171
- Nurseline: 1-800-564-9286
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
- Group Number: 3341199 or 2500546
- Network:
- Select: Cigna LocalPlus (only available in certain areas)
- Broad: Open Access Plus (offered in non-LocalPlus network areas)
Kaiser Permanente (California Only)
- Kaiser Permanente Website
- Kaiser Permanente Telemedicine Website
- Main Phone: 1-800-464-4000
- Telemedicine: 1-866-454-8855 (Northern California) | 1-833-574-2273 (Southern California)
- Nurseline: Contact Kaiser Permanente at 1-800-464-4000 or access the Get Care Now Program at kp.org/choosebetter
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
- Group Number:
- Northern California: 608105
- Southern California: 236674
Prescription Drug
CVS Caremark
- CVS Caremark Website
- Phone: 1-888-771-7267
- Mobile App: APPLE APP STORE | GOOLE PLAY STORE
- Group Number: 0741 or 1559
PrudentRx Copay Program
- Phone: 1-800-578-4403
Rx Savings Solutions (RxSS)
Dental
Delta Dental of Illinois
- Delta Dental of Illinois Website
- Phone: 1-800-323-1743
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
- Group Number: 20306
Vision
EyeMed Vision Care
- EyeMed Website
- Phone: 1-866-723-0514
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
- Group Number: 9915224
Specialty Medical Solutions
Vida Health
Progyny
Hinge Health
If you need a replacement or temporary ID card, contact the carrier directly either through their website, phone number, or mobile app.
Money
HEALTH SAVINGS ACCOUNT (HSA)
Fidelity Investments® (Fidelity) services the HSA and can be reached at:
- NetBenefits Website
- Phone: 1-866-612-4582 | 1-800-544-3716 (HSA-specific) | 1-833-811-7432 (Cardholder services)
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
Flexible Spending Accounts (FSAs)
Fidelity services the FSAs and can be reached at:
- NetBenefits Website
- Phone: 1-866-612-4582 | 1-833-299-5089 (FSA-specific) | 1-833-811-7432 (Cardholder services)
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
Life and Disability Insurance
MetLife (Life Insurance and VADD)
- MetLife Website
- Conversion or Portability Website
- Phone (General Inquiries): 1-877-275-6387
- Phone (Conversion or Portability Inquiries): 1-877-274-6387
- Mobile App: N/A
The Hartford (LTD)
- The Hartford Website
- Status Inquiries Regarding Evidence of Insurability
- Phone (General Disability Claim Inquiries): 1-866-240-4385
- Phone (Status Inquiries Regarding Evidence of Insurability): 1-800-331-7234
- Mobile App: N/A
Sedgwick (STD)
- Sedgwick Website
- Phone: 1-866-311-0999
- Mobile App: N/A
Chubb Group of Companies (Business Travel Accident Insurance)
- Chubb Website
- Phone: 1-800-336-0627
- Mobile App: N/A
401(k) Savings Plan
Fidelity services the 401(k) Savings Plan and can be reached at:
- NetBenefits Website
- Phone (the Mondelēz International Retirement and Savings Plan Center): 1-866-612-4582
- Planning & Advice Center: 1-866-612-4582
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
If you need a replacement HSA or FSA debit card, contact Fidelity directly either through their website or phone number.
More
Employee Assistance Program (EAP)
Magellan Healthcare
- Magellan Healthcare Website
- Phone: 1-800-327-4581
- Mobile App (LifeMart Discount Center): APPLE APP STORE | GOOGLE PLAY STORE
VOLUNTARY COVERAGES AND OTHER PROGRAMS
Voya Employee Benefits (Critical Illness, Hospital, and Accident Insurance)
- Voya Website
- Phone: 1-877-236-7564
- Mobile App: N/A
Mercer (Auto and Homeowners Insurance)
- Mercer MDLZ Website
- Phone: 1-800-982-6684
- Mobile App: N/A
MetLife Legal Plans (Group Legal Services Plan)
- MetLife Legal Plans Website
- Phone: 1-800-821-6400
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
Allstate Identity Protection (AIP)—Identity Theft Protection
- Info Armor Website
- Phone: 1-800-789-2720
- Mobile App: N/A
Nationwide Pet Insurance (Pet Insurance)
- Nationwide Pet Insurance Website
- Phone: 1-877-738-7874
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
Fidelity HealthSM (Fidelity)—Commuter Benefit Program
- Fidelity NetBenefits Website
- Phone: 1-866-612-4582
- Phone (NetBenefits CommuterCard Services): 1-833-299-5089
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
KinderCare