Contact Info & Apps
Do I need an ID Card?
You should receive an ID card for medical coverage if you enroll in either the Classic PPO or HSA-Compatible PPO coverage option.
Contact Blue Cross and Blue Shield of Illinois (BCBS) directly if you need a replacement.
Health
Medical
Blue Cross and Blue Shield of Illinois (BCBS)
- BCBS of Illinois Website
- MDLive Website
- Main Phone: 1-877-238-5948
- Telemedicine: 1-800-770-4622
- Nurseline: 1-800-299-0274
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
- Group Number: See your member ID card
- Network: Broad—Blue Card PPO or Blues Alternate Networks (depending on location)
Prescription Drug
CVS Caremark
- CVS Caremark Website or CVS Caremark Website for MDLZ
- Phone: 1-888-771-7267
- Mobile App: APPLE APP STORE | GOOLE PLAY STORE
- Group Number: 0741 or 1559
PrudentRx Copay Program
- Phone: 1-800-578-4403
Rx Savings Solutions (RxSS)
Dental
Delta Dental of Illinois
- Delta Dental of Illinois Website
- Phone: 1-800-323-1743
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
- Group Number: 20306
Vision
EyeMed Vision Care
- EyeMed Website
- Phone: 1-866-723-0514
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
- Group Number: 9915224
Specialty Medical Solutions
Vida Health
Progyny
Hinge Health
If you need a replacement or temporary ID card, contact the carrier directly either through their website, phone number, or mobile app.
Money
HSA
Fidelity Investments® services the HSA and can be reached at:
- NetBenefits Website
- Phone: 1-866-612-4582 | 1-800-544-3716 (HSA-specific) | 1-833-811-7432 (Cardholder services)
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
Flexible Spending Accounts
Fidelity Investments®
- NetBenefits Website
- Phone: 1-866-612-4582 | 1-833-299-5089 (FSA-specific) | 1-833-811-7432 (Cardholder services)
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
Life and Disability Insurance
Securian Financial (Life Insurance and VADD)
- Securian Financial Website
- Phone (General Inquiries): 1-800-843-8358
- Phone (Claims Line): 1-888-658-0193
- Phone (EOI Inquiries): 1-800-872-2214
- Phone (Conversion Inquiries):1-866-365-2374
- Mobile App: N/A
The Hartford (LTD)
- The Hartford Website
- Phone: 1-866-240-4385
- Mobile App: N/A
Sedgwick (STD)
- Sedgwick Website
- Phone: 1-866-311-0999
- Mobile App: N/A
Chubb Group of Companies (Business Travel Accident Insurance)
- Chubb Website
- Phone: 1-800-336-0627
- Mobile App: N/A"
401(k) Savings Plan
Mondelēz International Retirement and Savings Plan Center
- NetBenefits Website
- Phone: 1-866-612-4582
- Planning & Advice Center: 1-866-612-4582
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
If you need a replacement HSA or FSA debit card, contact Fidelity directly either through their website or phone number.
More
Employee Assistance Program (EAP)
Magellan Healthcare
- Magellan Healthcare Website
- Phone: 1-800-327-4581
- Mobile App (LifeMart Discount Center): APPLE APP STORE | GOOGLE PLAY STORE
Voluntary Benefits
Voya Employee Benefits (Critical Illness Insurance)
- Voya Website
- Phone: 1-877-236-7564
- Mobile App: N/A
MetLife Legal Plans (Group Legal Services Plan)
- MetLife Legal Plans Website
- Phone: 1-800-821-6400
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
Nationwide Pet Insurance (Pet Insurance)
- Nationwide Pet Insurance Website
- Phone: 1-877-738-7874
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE
Fidelity HealthSM HealthEquity (Commuter Benefit Program)
- Fidelity NetBenefits Website
- Phone: 1-866-612-4582
- Phone (NetBenefits CommuterCard Services): 1-833-299-5089
- Mobile App: APPLE APP STORE | GOOGLE PLAY STORE